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Every call answered

Never lose a caller, even mid-job

You're mid-job and the phone rings out. That caller is already dialling your competitor. An AI voice agent answers for you around the clock. It handles the questions, takes the details and books the job into your calendar.

78% of customers buy from the business that answers first.

Incoming call · answered

11:48pm · two hours after closing

Good evening, you’ve reached Dale’s Plumbing & Heating. How can I help?
Hi, my boiler’s just cut out. Any chance of tomorrow morning?
We can do that. There’s a slot at 9:30am. Shall I book you in?
Yes please.

Booked: tomorrow, 9:30am

In your calendar before you woke up

78%

of customers buy from the business that responds first.

×100

more likely to reach a lead by answering in 5 minutes rather than 30.

~60%

of calls to small businesses go unanswered. Most callers never ring back.

<3%

of missed callers leave a voicemail. The rest call a competitor.

Figures are third-party research, shown to illustrate the opportunity, not a guarantee of results.

Source: Harvard Business Review

The calls you never hear about

You're under a car, mid-haircut, or on another job. The phone rings and rings. By the time you're free, the caller has already booked with another business.

Most people who reach a busy signal or voicemail don't leave a message and don't call back. They simply move on. Every one of those is a job you paid to attract and never knew about.

An AI voice agent picks up the calls you can't. It greets the caller in your business's name, answers the routine questions, takes the details and books the job in. Urgent calls come straight through to you. It doesn't take sick days, holidays or lunch breaks, and it never puts anyone on hold.

  • Answers 24/7, no overtime, no missed calls
  • Books straight into your calendar
  • You approve the script and how it hands off
  • Call charges only ever passed through when agreed

What's included

A voice agent set up around how your business actually takes calls:

  • Custom AI voice agent setup

    A voice agent configured for your business, whether it's fielding new-customer enquiries or handling routine service questions.

  • Sales or support scripts

    Conversation flows written to sound like you and do a specific job: turn an enquiry into a booking, or answer the questions you get asked ten times a day.

  • 24/7 availability

    Calls answered at all hours, so evenings, weekends and your busiest periods stop leaking leads.

  • Call management & routing

    The agent can book appointments, share basic information and pass complex or urgent calls straight to the right person.

  • Booking system integration

    Wired into your calendar or CRM so a captured enquiry becomes a booked job without you re-keying anything.

  • Reporting & ongoing optimisation

    Plain reporting on call volume and what was captured, plus tuning of the script as we learn what your callers actually ask.

AI Voice Agents sit outside the core reputation packages. We scope the build after understanding your call volume, opening hours, booking process, integrations and hand-off rules, then confirm the price before work starts.

How it works

  1. 1

    Map your calls.

    What people ring about, when you miss them, and which calls are worth interrupting you for.

  2. 2

    Build & script the agent.

    We write the flows, set the voice, and connect it to your booking system, then you sign off before it goes anywhere near a real caller.

  3. 3

    Go live behind your number.

    The agent answers when you can't, captures the enquiry and books or routes it. You keep control of what it handles and what reaches you.

  4. 4

    Tune and report.

    We watch real calls, sharpen the script and show you the enquiries caught before they could slip away.

Why it matters. Getting found brings the calls in. Missing them hands the job to a competitor. An agent that answers every time rescues work you've already paid to attract, which is why it's often the fastest payback of anything we set up.

See for yourself

Ask us to estimate, on your own call volume, roughly how many enquiries you're likely missing each week. For most owners it's more than they'd guess, and it's the easiest money to win back.

Frequently asked questions

Will it sound like a robot?
Modern voice agents sound natural and conversational, and we script them to match your business. The goal is a caller who gets a helpful answer and a booking, not one who feels fobbed off.
What happens with a complicated or urgent call?
You decide. The agent handles the routine questions and bookings, and routes anything it isn't meant to handle (urgent jobs, unusual requests) straight through to you or your team.
Is this included in a package?
No. It's an optional add-on, priced individually and switched on once your core system is live. We introduce it when it'll pay for itself, never before.
Will it work with my current phone number?
In most cases, yes. It answers behind your existing number, typically for missed or after-hours calls, so nothing changes for customers who reach you directly.
Do you guarantee it'll win me more work?
We won't promise a number, because honest providers can't. What we can say plainly: every call it answers is one you'd otherwise have missed, and we'll show you exactly what it captured.

Stop losing jobs to a ringing phone.

Let's work out how many calls you're missing and whether a voice agent pays for itself.